Telehealth nutrition care across Townsville and North Queensland
Speak with an Accredited Practising Dietitian without travelling across Townsville or making a long regional trip. Telehealth gives you access to personalised nutrition care from a private place that suits you.
Living in a regional centre should not mean waiting longer or travelling further for dietetic care. Online appointments give people in Townsville and surrounding communities another way to access support.
Our dietitians work with adults, children and families across a broad range of health, feeding and disability-related needs.
Your recommendations will account for the foods available to you, household routines, cooking facilities, symptoms, budget and the other healthcare you receive.
A family member, carer or support worker can join the appointment when their input will help. With your consent, we can also communicate with your GP, specialist or other treating professionals.
This is useful when nutrition recommendations need to fit with medication, swallowing or feeding plans, disability supports, medical monitoring or shared household routines.
Meet our Accredited Practising Dietitians.
Your dietitian will help you decide what matters most and turn it into manageable next steps.
Follow-up appointments can be used to review what worked, solve problems and adjust the plan as your needs change.
Our team provides general and specialised dietitian services through telehealth, allowing us to match you with a clinician whose experience suits your reason for referral.
The appointment is a two-way conversation. Your dietitian gathers the information needed to understand the problem, then works with you on a suitable response.
Discuss your health history, symptoms, current intake, medications, routines and what you want help with.
Your dietitian explains the relevant nutrition issues and helps you weigh up strategies that suit your needs and preferences.
Agree on a manageable plan. Supporting notes, examples or education resources can be sent electronically when useful.
You can attend from Townsville, the Burdekin, the Hinchinbrook region or another Australian location. This can make initial and follow-up care easier when distance, heat, work or family commitments make travel difficult.
Choose a private space at home or another suitable location, without needing to plan around traffic, parking or time across town.
Regional residents can access the same video-based service without making every consultation a day trip into Townsville.
You can submit your own referral, ask your GP or support provider to send one, or call our team before booking if you are unsure which service you need.
Telehealth appointments
Attend from a private place using a smartphone, tablet or computer with an internet connection.
Bookings
Call 07 5379 3942 or submit a referral online.
Depending on the referral, useful documents may include recent blood test results, a medication or supplement list, growth records, a current tube-feeding plan or notes about usual food intake.
You do not need to gather everything before contacting us. Our team can tell you what is relevant for your appointment.
Common questions about seeing our dietitians from Townsville or another North Queensland community.
No. We do not currently operate a physical clinic in Townsville. People in Townsville and across North Queensland can see our dietitians through secure telehealth appointments.
Call 07 5379 3942 or submit a referral online. Our team can help with appointment options and referral questions.
In most cases, yes. Medicare referrals for dietetic services are generally not restricted to the clinic or dietitian named on the referral. If your referral is valid and covers dietetic services, you can usually use it with one of our eligible telehealth dietitians. Send it to our admin team and we can check it before your appointment.
Yes. You can attend from Ayr, Home Hill, Ingham, Charters Towers, Magnetic Island, elsewhere in North Queensland or another Australian location.
Yes. We support people with IBS, bloating, constipation, diarrhoea, reflux, coeliac disease, IBD and food intolerance concerns.
Yes. We support diabetes, prediabetes, insulin resistance, cholesterol, blood pressure, weight concerns and metabolic health.
Yes. We can support self-managed and plan-managed NDIS participants with nutrition assessments, reports, mealtime advice and supplement reviews.
Submit a referral online or call our team on 07 5379 3942 if you would like to discuss the right appointment before booking.
Registered NDIS Provider
Copyright © 2010-2026 Simply Health Group t/a Simply Nutrition Dietitians & Simply Engage Occupational Therapy. All rights reserved.
